Having trouble with your Chromebook? Forgot your username or password? Need assistance getting onto the internet? We can help!

Option 1: Email our Help Desk at [email protected]

Emails are checked between 8 am and 5 pm, Monday to Friday. All emails will be acknowledged within 24 hours, and all attempts will be made to solve your issues as soon as possible!

Option 2 : Come to technology office hours at school

Between August 3 and August 14, our technicians will be on site at each campus, to assist in person. Please call the school office in advance, so we have a count of participants to ensure that we stay within our capacity limits.

Berclair

3880 Forest Ave, 38122  |  901-323-2162

Monday, August 3, 9 am to 12 pm
Wednesday, August 5, 1 pm to 4 pm
Tuesday, August 11, 9 am to 12 pm
Friday, August 14, 1 pm to 4 pm

Binghampton

2540 Hale Ave, 38112  |  901-866-9084

Monday, August 3, 1 pm to 4 pm
Thursday, August 6, 9 am to 12 pm
Wednesday, August 12, 9 am to 12 pm
Thursday, August 13, 1 pm to 4 pm

Frayser

3690 Thomas St., 38127  |  901-358-7431

Tuesday, August 4, 9 am to 12 pm
Thursday, August 6, 1 pm to 4 pm
Tuesday, August 11, 1 pm to 4 pm
Friday, August 14, 9 am to 12 pm

Hickory Hill

3572 Emerald St., 38115  |  901-546-9926

Tuesday, August 4, 1 pm to 4 pm
Friday, August 7, 9 am to 12 pm
Tuesday, August 11, 1 pm to 4 pm
Friday, August 14, 9 am to 12 pm

Midtown

61 N. Mclean  |  901-276-1221

Tuesday, August 4, 9 am to 12 pm
Thursday, August 6, 1 pm to 4 pm
Monday, August 10, 9 am to 12 pm
Wednesday, August 12, 1 pm to 4 pm

Orange Mound

2718 Lamar Ave., 38114  | 901-743-6700

Wednesday, August 5, 9 am to 12 pm
Friday, August 7, 1 pm to 4 pm
Monday, August 10, 9 am to 12 pm
Wednesday, August 12, 1 pm to 4 pm

Option 3:  Call 901-618-7422

Phones are answered from 8 am and 5 pm, Monday to Friday. We will do our best to assist by phone, and will help put in tickets to the help desk to escalate if needed!